1. Services and Deliverables
1.1 The service. Open Line creates cinematic listing videos from photos of a property the Client supplies, using AI video tools and editing.
1.2 What each video includes. Each video order includes:
- One finished video of about 45 to 60 seconds or longer, unless the Client and Open Line agree on a different length in writing.
- The video sized for Facebook and Instagram (vertical, square, or both, as the Client chooses), plus any other size the Client asks for, such as a horizontal version for Zillow or the MLS.
- Background audio by default. On request, Open Line delivers a version with no audio so the Client can add their own.
1.3 Delivery. Open Line delivers finished videos by email or download link.
2. Free Demo Video
2.1 Free sample. Open Line may make one free demo video of about 15 to 30 seconds so the Client can see the quality before ordering. The Client has no obligation to buy anything.
2.2 Use of the demo. The Client may post and use the demo video as delivered, at no charge.
2.3 Same terms apply. Sections 5 (Client Materials and Photo Rights), 6 (AI-Generated Content and Accuracy), 7 (Ownership and Usage), and 8 (Liability) apply to the demo video just as they apply to paid videos. Revisions are not included with the demo.
3. Pricing and Payment
3.1 Price. Each listing video costs $199, which covers the deliverables in Section 1.2 and two rounds of revisions.
3.2 Payment upfront. The Client pays 100% of the price before Open Line starts work on a video. Open Line sends a payment link or invoice for each order.
3.3 No refunds once work starts. Payments are non-refundable once Open Line has started work on the video. If the Client cancels before work starts, Open Line refunds the full payment.
3.4 Repeat orders. The Client can order more videos under this Agreement without signing a new one. Each order is confirmed by email or text and paid upfront under Section 3.2.
3.5 Price changes. Open Line may change its prices for future orders with at least 14 days' written notice. A price change never affects an order the Client has already paid for.
4. Turnaround and Revisions
4.1 Turnaround. Open Line delivers the first version of each video within 24 to 48 hours after it receives both payment and all the photos and information it needs. Turnaround times are targets, not guarantees, and may run longer during tool outages or high demand. Open Line will tell the Client promptly about any delay.
4.2 Two revision rounds included. Each paid video includes two rounds of revisions. A round is one set of change requests sent together, such as reordering shots, swapping a photo, trimming length, or changing the music. Open Line delivers each revised version within 24 to 48 hours.
4.3 Extra changes. Changes beyond two rounds, or new requests that amount to a different video (for example, a different property or a new set of photos), are a new order at the then-current price.
4.4 Approval. A video is considered approved when the Client posts or uses it, or 7 days after delivery if the Client has not asked for changes, whichever comes first.
5. Client Materials and Photo Rights
5.1 What the Client provides. The Client provides the listing photos and any details for the video, such as the address, price, features, or branding.
5.2 Photo rights. The Client promises that it owns the photos or has permission from the photographer or owner to let Open Line turn them into a video, and to post that video wherever the Client plans to use it. Many listing photos are owned by the photographer, so the Client is responsible for confirming this before sending them.
5.3 Client responsibility. If anyone claims that the photos or other materials the Client supplied infringe their rights, the Client is responsible for that claim. The Client will cover Open Line's reasonable costs, including legal fees, that result from it.
5.4 Seller permission. The Client is responsible for having any permission it needs from the property seller to market the property with video.
6. AI-Generated Content and Accuracy
6.1 How the videos are made. The Client understands that Open Line uses AI tools to add camera motion and cinematic effects to still photos. AI motion can sometimes slightly change, add, or distort details in a scene, but Open Line will make sure nothing gets changed or added from the original photos unless requested.
6.2 Client review. The Client will review each video before posting it and tell Open Line about anything that does not accurately show the property. Open Line will fix it as part of the included revisions.
6.3 Compliance is the Client's responsibility. The Client is responsible for making sure each video, and how it is posted, follows MLS rules, brokerage policies, real estate advertising laws, fair housing rules, and the rules of each platform where it is posted. This includes adding any disclosure that the video uses AI-generated or digitally enhanced content where required.
6.4 No added features. Open Line will not intentionally add features the property does not have or remove visible defects, and the Client agrees not to ask for that.
7. Ownership and Usage
7.1 Client's right to use. Once a video is paid for (or delivered, for the free demo), the Client may use it without time limit to market that property and the Client's own real estate business, on any website, social media platform, MLS, or listing site.
7.2 What Open Line keeps. Open Line keeps ownership of its editing work, templates, and methods. The Client keeps whatever rights it has in its photos.
7.3 Portfolio use. Open Line may show the video in its portfolio, on its website and social media, and in its ads. If the Client does not want this for a particular video, the Client can say so in writing and Open Line will not use it.
7.4 Music. Any music Open Line adds is licensed or royalty-free for social media use. If the Client replaces it or adds its own audio, the Client is responsible for having the rights to that audio.
8. Liability and General Terms
8.1 No guaranteed results. Open Line does not guarantee any number of views, leads, showings, or a sale.
8.2 Limit of liability. Open Line's total liability for any claim related to a video is limited to the amount the Client paid for that video. For the free demo, that amount is $0. Neither party is liable for lost profits or indirect damages.
8.3 Client indemnity. The Client will cover Open Line's reasonable costs, including legal fees, from claims caused by the Client's materials (Section 5) or by how the Client posts or uses a video (Section 6.3).
8.4 Ending the Agreement. Either party may end this Agreement at any time by written notice. Orders already paid for will still be completed, and Sections 5 through 8 continue to apply to videos already delivered.
8.5 Independent business. Open Line is an independent contractor, not the Client's employee or agent.
8.6 Governing law. Nebraska law governs this Agreement.
8.7 Entire agreement. This is the complete agreement between the parties about listing videos. Any change must be in writing and agreed by both parties; email counts as writing.
8.8 Severability. If any part of this Agreement is found unenforceable, the rest stays in effect.
8.9 Electronic signature. The parties agree that typing a name in the signature field on this page is a valid electronic signature with the same effect as a handwritten one.